Policies & Procedures (continued...)

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Smoking Policy

Some issues are simply about respect. Platinum Construction's policy on cigarette and tobacco use on the job site is one of those issues.

Employees of Platinum Construction who wish to use tobacco products are prohibited from doing so inside any project, or within the indoor confines of any job site. These restrictions are in place to not only ensure the health of non-smoking employees and the general public, and also to maintain the integrity of the customer's property.

Employees who choose to smoke or use other tobacco products are permitted to do so in designated outdoor areas, only during scheduled breaks and meal periods.

In addition to these major procedural guidelines, here are some general policy standards Platinum abides by at all times:


Agreements and Proposals

  1. Proposals are valid for twenty-five (25) days, subject to change. Deletion or insertion of any line items may increase final prices in other areas.
  2. Special orders are paid for in full and in advance. Special orders are non-refundable, nor are they changed once they have been ordered.
  3. Contractual work is defined within the terms of our agreements, and all payment schedules are written out in full, understandable detail.


Work Schedule

  1. Platinum Construction's official work schedule is Monday-Friday, 8:00 a.m. – 4:30 p.m.
  2. This schedule is subject to change in the event a work site or building has a restricted work policy.
  3. To keep up with heavy demand, we may conduct work on Saturdays at times. In all circumstances, a Saturday work day will be set up in advance with at least one week's notice.


Job Site Procedures

  1. We protect your flooring during jobs with double-corrugated cardboard sheets.
  2. We protect your furniture and appliances with plastic sheathing.
  3. Platinum Construction values a clean, healthy, and aesthetically-pleasing work site regardless of the stage of your project.
    • All stairwells and affected landings will be vacuumed clean at the end of each work day.
    • Interiors shall be broom swept at the end of each work day.
    • The site will be securely locked by the contractor at the end of each work day.


Other Notes on Materials

  1. Lead time for doors and windows is usually between 4-6 weeks.
  2. All building materials provided by Platinum Construction, LLC, meet or exceed stringent ASTM standards and requirements.


Our business thrives on referrals, the use of high-quality materials, and good work practices. This winning combination, in combination with exceptional work ethic and a commitment to high work and ethical procedural standards, ensures that our slogan – "Quality Guaranteed" is not just a promise, but a way of business.

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Home Improvement Contractor Registration No. 13VH00983400   |   Certified Lead-Safe Renovator, ID No. R-1-18342-10-00271   |  Certified Kitchen & Bath Remodeler (CKBR), Certificate No. 376  |  Authorized Marvin Window & Door Installation Expert   |  Certified Installation Masters Window & Door Installer
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